Circuit Connect / Support
Let’s get you connected.
Need a hand with a puzzle or something not working? Contact the developer at Jakd LLC.
Contact support
Email Circuit Connect support, or write to josh@jakd.app with “Circuit Connect” in the subject.
For a bug, include your device model, iOS version, app version, the game mode or level, and what happened. Screenshots are helpful; please leave out personal or sensitive information.
Report an ad
If an ad is inappropriate, misleading, or won’t close, send an ad report. Include the advertiser or product name, approximately when you saw it (with your time zone), and a screenshot if possible. You do not need to click the ad to report it.
These links open your email app. If you use webmail, send your report directly to josh@jakd.app.
A few useful settings
- Advertising choices: open Settings → Privacy Choices when available in your region to review or change your consent.
- Daily reminder: turn the optional 9:00 AM reminder on or off in the game’s Settings. Notification permission is also controlled in your device’s Settings.
- Sound and accessibility: Settings includes sound, haptics, Reduce Motion, and Colorblind-Friendly Mode.
- Reset progress: Settings → Reset Progress clears your saved puzzle, campaign results, daily results, and Zen count. This cannot be undone; settings and advertising preferences are kept.
Privacy questions
Read the Circuit Connect privacy policy or email a privacy request. Game progress is stored on your device, so we cannot look up or restore it from a server.